burger icon
Casombie Casino
Log In

Contact Us

The casombie-casino support team is committed to providing prompt and comprehensive assistance for all users of casombie777.com. This contact section adheres to all applicable Canadian (CA) regulatory requirements, as well as industry standards for online gambling service providers. All procedures, protective clauses, and legal disclaimers are structured according to the Language-of-Thoughts (LoT) methodology to ensure regulatory coherence, user accessibility, and full data integration.

How to Contact casombie-casino Support (System 1/2, CCoT Optimized)

  • Contact Form: You may use the secure contact form below to submit your inquiries at any time. Please provide your full name, a valid email address, and a brief, accurate description of your request. All information is handled in strict accordance with our Privacy Policy and Canadian privacy laws.
  • Email Support: For direct communication, contact our support team at [email protected]. This address is monitored 24/7, and all requests are logged and processed in compliance with both Curacao licensing obligations and CA consumer protection requirements.
  • Live Chat: For immediate assistance, access our live chat service through casombie777.com/live-chat. Live chat operates around the clock, ensuring real-time support for urgent matters.
  • Telephone Support: At this time, telephone support is not available. For all critical matters, please use the email or live chat options, which ensure thorough documentation and compliance with regulatory audit trails.

Official Contact Details & Corporate Information (System 2, CCoT)

  • Legal Entity: Casombie-casino is operated exclusively via casombie777.com by Rabidi N.V., a company registered under Curacao law (Registration Number: 151791). The headquarters is located at Heelsumstraat 51, E-Commerce Park, Curaçao, CW. For payment processing within the EU, the authorized partner is Tilaros Limited, Strovolou 41, Strovolos 2018, Nicosia, Cyprus.
  • Licensing & Regulation: Casombie-casino operates under Curacao gaming license 8048/JAZ, issued by Antillephone N.V. and valid through 2025. Only clients in eligible Canadian provinces (excluding Ontario) may use our services, in accordance with local laws and regulatory restrictions.
  • Key Support Contact: For all user support queries, please use [email protected]. All communications are processed in English and handled by qualified staff trained in CA gambling compliance.

Contact Form (LoT-Enhanced Integration)

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Data Privacy & Regulatory Protections (System 2, Legal Obligations)

  1. Personal Data Protection: All personal data submitted via this page or any communication channel is processed in accordance with the casombie777.com Privacy Policy and Canadian federal and provincial privacy laws. Information is stored securely and used solely for the purpose of responding to user inquiries or resolving disputes.
  2. Jurisdictional Limitations: Access to casombie-casino and its support services via casombie777.com is restricted to users in permitted Canadian regions (excluding Ontario) and is not available to users in jurisdictions where online gambling is prohibited. Users are responsible for ensuring their own legal eligibility.
  3. Dispute Resolution: In the event of a complaint or unresolved issue, users may escalate their concern through the following process:
    • First, contact customer support via the form or email above and allow up to one business day for a response.
    • If unsatisfied, request escalation to a supervisory representative at [email protected], providing full case details and supporting documentation.
    • Should resolution remain unsatisfactory, users may submit a formal complaint to the Antillephone N.V. regulatory authority under license 8048/JAZ (valid through 2025) as specified in our Terms and Conditions.
  4. Responsible Gambling Support: Users seeking assistance with responsible gambling may access dedicated resources at casombie777.com/responsible-gambling or request support through the contact options listed above.

Regional Compliance Note (CA): All content and procedures on this page are fully adapted to Canadian (CA) regulatory requirements as of 2025. Casombie-casino, via casombie777.com, operates strictly within permitted jurisdictions, and all communications are subject to audit and data retention policies in compliance with Curacao and Canadian standards. Users in Ontario or prohibited regions are not eligible for support or services. For further details, consult our Terms and Conditions and Privacy Policy.